How do I sign in?
HumSafar uses phone OTP only. Enter your mobile number, then the SMS code. There is no Google, Apple, or Facebook login.
We're here
Help & Support
Need help with your HumSafar account, safety, or the app? Email us and our team will follow up. For urgent safety concerns, use Report in the app and email us as well.
We aim to reply within 1–2 business days. Safety and abuse reports are prioritised.
Frequently asked questions
Who can use HumSafar?
You must be 18 or older. HumSafar is a matrimonial app for adults seeking marriage, not casual dating.
How do I contact a match?
Open a profile and use the WhatsApp button. Contact happens on WhatsApp using the number on the profile. There is no in-app chat in this version.
How do I report or block someone?
Open their profile, tap the ••• menu, then Report or Block. Blocked people are hidden from your matches. You can manage blocks under Profile → Blocked Profiles.
How do I delete my account?
In the app go to Profile → Account → Delete Account. Deletion is permanent and removes your login, profile, and photos we control.
What is identity verification?
You may be asked for a selfie and CNIC photos. These are reviewed privately and then deleted after the review. Verification improves trust; it is not a guarantee that every member is safe.
Can I blur my photos?
Yes. During onboarding or in profile settings you can turn on blur photos for others so strangers see a blurred album until you choose otherwise.
I have a privacy or legal question
Read our Privacy Policy and Terms of Service using the links below this FAQ, or email us at the address on this page.
Safety
If someone is harassing you, sharing inappropriate content, or asking for money:
- Report and Block them in the app.
- Email hello@joinhumsafar.com with details (and screenshots if you can).
- Meet new people only in public places and involve a trusted family member when you choose to meet.
Our team reviews reports. Identity verification is a safety measure, not a guarantee.